In order to become a trade customer and purchase from our website, you will first need to apply for an account. Click here to complete the application form (approval normally takes around 24 working hours). Once you are registered, you will have access to full product information and trade resources, pricing (including details of our discount structure), service information and the other private sections of this members-only website. You will also be able to make purchases.
Yes, we offer a range of services to support your supplements business, including private labelling, no-fee dropshipping, ready-to-trade e-commerce websites, marketing services and more.
We have a comprehensive range of products, off-the-shelf and ready to get selling immediately. However, if you have something specific in mind, we can quote for this (and advise on minimum order quantities). Our team can guide you through from initial formulation to product packaging. Click here for more information.
Yes, you will need to register as a "Food Business Operator" (FBO) with your Local Authority, at least 28 days before you start selling supplements. We can provide more information on this once you are registered.
Click the "Sign in" link at the top of our site. On the pop-up dialogue box you will see a link that says "Forgotten Password". Click on the link, enter the email address that you registered with and you will be sent your password.
Please create a support ticket with us. All correspondence with us is carried out through this system, so that it can be logged to your account and viewed by all of our teams and yourself.
Once created, your ticket will be assigned to a member of the relevant team, who will respond to you in as soon as possible (we aim to respond to all tickets within 24 - 48 working hours), but it is often much quicker. Please DO NOT create multiple tickets about the same query, hoping to speed up our response. All tickets are dealt with in the order that they are received and response times are dictated by current workload.
As our processes are very straight-forward, we guide you step-by-step and we have comprehensive FAQs detailing how each service works, we don't offer telephone support as standard. We also prefer for all correspondence to be logged to your ticket history, for clear future reference by all parties (including our various teams here).
